Thousands of people connect to your WiFi every week. You get nothing from it.
Every guest who logs on to your WiFi is a real person — a customer, a potential repeat visitor, someone worth knowing. But most venues give away that access for free and walk away with nothing: no name, no contact details, no way to reach them again.
We fix that by deploying Lanzio, our purpose-built WiFi captive portal platform, and configuring it to turn every WiFi login into a marketing opportunity.
The problems venues face without a proper captive portal
You have no idea who visited Footfall without identity is just a number. If you can’t connect a visit to a person, you can’t measure loyalty, target return visits, or build any kind of relationship.
Your marketing list isn’t growing You’re spending on ads to attract new customers while the people already walking through your door leave without going anywhere near your database. That’s an audience you’ve already paid to acquire — and you’re letting it walk out.
No consent, no compliance Collecting data informally — paper forms, verbal sign-ups, third-party tools bolted together — is messy, inconsistent, and difficult to defend under GDPR. Consent needs to be captured at the point of contact, properly.
Post-visit engagement is an afterthought Without a structured connection to your customer at the moment they arrive, there’s no trigger point for follow-up. No welcome offer. No re-engagement campaign. No way to bring them back.
Your WiFi provider, CRM, and marketing tools don’t talk to each other The data that does get captured ends up siloed. Nobody acts on it because nobody can easily access it in the right place at the right time.
How we fix it
We deploy Lanzio — a GDPR-compliant WiFi captive portal platform built for venues — and set it up to work with your existing hardware and marketing stack.
- Branded login page: your logos, colours, and messaging — guests see your brand, not a generic router screen
- Flexible sign-in options: social login, custom forms, or both — configurable to your audience
- Data capture at the door: names, emails, phone numbers, and visit metadata collected with proper consent
- WhatsApp & email campaigns: reach your customers where they actually read messages — Lanzio supports both, with WhatsApp delivering up to 90% response rates vs email
- Automated follow-ups: welcome messages, post-visit offers, birthday campaigns, and re-engagement sequences triggered automatically
- Real-time analytics: visitor numbers, return rates, campaign performance, and custom reporting dashboards
- Works with your existing hardware: no ripping and replacing — Lanzio integrates with your current WiFi setup
Common use cases
- Hospitality & hotels: capture guest details on arrival, automate post-stay follow-up, drive direct bookings
- Festivals & events: build your audience database while people are on-site, re-engage them before the next event
- Sports venues & stadiums: connect with fans at every visit, run targeted campaigns by section or season
- Retail & leisure: grow your marketing list from footfall, trigger offers based on visit frequency and timing
Talk to us
Visit lanzio.io to explore the platform, or get in touch to discuss implementation:
- WhatsApp us: Start a chat
- Email: info@quidvista.com
- Call: 0117 911 3012